Privacy Policy

Puremedia Pty Ltd (ACN [insert ACN]) ("Puremedia", "we", "us", "our") is an Australian digital agency providing custom web application development, AI strategy, and process automation services. Our registered office is in Sydney, New South Wales, Australia.

This Privacy Policy explains how we handle personal information we collect through our website (puremedia.com.au), our services, and when you interact with us directly.

We use the information we collect to: - Respond to your enquiries and assess project fit - Deliver the services you have engaged us to provide - Send project-related communications - Improve our website and understand visitor behaviour - Comply with legal obligations

We do not sell, rent, or trade your personal information to third parties. We do not use your information to send unsolicited marketing communications without your prior consent.

Our website uses cookies and similar tracking technologies. Essential cookies are required for the site to function correctly. Analytics cookies (Google Analytics) help us understand aggregate visitor behaviour — these are only set with your consent where required by applicable law.

You can control cookie preferences through your browser settings. Disabling cookies may affect the functionality of certain parts of the site.

We use a limited number of third-party services to operate our business: - Google Analytics — website usage analytics (Google LLC, USA) - Resend — transactional email delivery (Resend Inc., USA) - Sanity — content management platform (Sanity AS, Norway) - Vercel — website hosting and deployment (Vercel Inc., USA)

Each of these providers has its own privacy policy governing how they handle data. Where these providers are located outside Australia, we take reasonable steps to ensure they provide equivalent privacy protections to those required under the Privacy Act 1988 (Cth).

We retain personal information only as long as necessary for the purposes described in this policy, or as required by law. Enquiry and contact data is generally retained for up to three years. Data related to ongoing client engagements is retained for seven years in accordance with Australian tax and business record-keeping requirements.

Under the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles, you have the right to: - Request access to the personal information we hold about you - Request correction of inaccurate or out-of-date information - Request that we delete personal information we no longer need - Withdraw consent where processing is based on consent

To exercise any of these rights, contact us at hello@puremedia.com.au. We will respond within 30 days.

We take reasonable technical and organisational steps to protect personal information from misuse, interference, loss, and unauthorised access. Our website is served over HTTPS and our third-party providers maintain industry-standard security certifications. No method of transmission over the internet is completely secure — if you have concerns about the security of information you have provided, please contact us.

We may update this Privacy Policy from time to time to reflect changes to our practices or applicable law. The "Last updated" date at the top of this page indicates when the policy was last revised. Continued use of our website after any changes constitutes your acceptance of the updated policy.

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

Puremedia Pty Ltd Email: hello@puremedia.com.au Phone: 0410 657 778

If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.